Learning is Change

Question 270 of 365: How do we define success?

Amway
Image via Wikipedia

I believe in serendipity. It is one of my strongest held beliefs, actually. It is the way in which I find much of the passion that I have for technology, education, and business. I make contacts on Twitter and at Coffee Shops that have very little chance to pay off with real relationships, but on occasion have yielded some of the most enduring friendships of my life. I take serendipity as a given. I proclaim that given enough time and enough creative output, I will meet the people that I am supposed to and traffic in enough new relationships to be fulfilled.

One recent encounter has shaken that hard-fought foundation.

A few weeks ago, I was meeting with a colleague and we decided to grab some coffee. After our meeting was over and I was finishing up some e-mail, a woman (who was clearly stood up by her business contact because of the awkward phone conversation I overheard which contained quite a few apologies on both sides from the sound of it) introduced herself to me. She asked what I did for a living and she wondered about the type of meeting I was having in the middle of the day. As I often do when in interesting conversation introduces itself, I gave her my card. I didn’t think anything of it. It seemed serendipitous, but probably not all that useful in the long-term.

And yet, that weekend I received a phone call from this woman. I returned her call on the following Monday and we had a short conversation about her new business and potential dovetailing of interest. She told me that she had a e-commerce website like Amazon.com and was looking for other people to help with it. I am always interested in seeing what else is out there (although I struggle to find any reason for someone to start up an e-commerce website that is “like Amazon.com” having a close relationship with that retailer already). So, we set up a day and time to meet to talk over what continued to seem like the logical extension of serendipity.

Then we met and she brought out her computer. We talked a bit about things that were going on as she connected to the free Wifi. I told her about doing some professional development with online school teachers and she reacted with an overly complementary response, which I thought nothing of because she seemed very interested in each one of our short conversations so far. Then she pulled up a rather obscure URL and turned the laptop toward me.I immediately recognized the site for what it was: a specifically designed presentation for a “business opportunity.”

Not wanting to get too judgmental (the meeting was serendipitous and all), I let her talk about her business as if we had always known that this was where we were headed. She went into details about her “e-commerce” site that she purchases all of her household items from. She showed me logos of every major player in online household and consumable products. We talked about my goals for the future and what I wanted to see happen in the next three years economically. I did my best to play along as much as I could.

Then we came to the org charts and one very small detail that was intentionally missing from the previous 20 slides.

At the bottom of the org chart, almost obscured by the arrows in the chart pointing to “me” was the Amway-Global brand. As she begins to reassure me about this company’s presence in the presentation she says this: “I’m sure you have heard of this company.” She pointed to it. She didn’t say the name. She just pointed and allowed me to process. She explained her progression of coming to terms with working for Amway. It was a real soul searchers story.

She said that she had wanted to run straight out the door when the person sitting in her seat now had introduced it to her. She said that her uninformed opinion was, well, uninformed at that time. She received some sage advice from her uncle to give it a chance. She is so glad that she did because she is doing quite well for herself now. I, on the other hand, just wanted to see how long she was going to go on about how it wasn’t a Pyramid scheme. I wanted to see how many different ways she was going to obfuscate the referral process. I wanted to know how she was ever going to get around to how she convinced other people to purchase all of their household items in bulk from a website that seemingly provided no benefit to anyone except for the person who owned the website (other than perhaps having a lot of off-brand discount products).

By the time she got to the point of asking for feedback after this revelation about what we were really talking about, she was pointing to a $117,000 annual salary. This was supposed to elicit a reaction of rabid interest from me, but I just felt dirty. I was being asked to consider “owning my own business” as nothing more than growing someone else’s model. I was being asked to believe that money was the measure of success that mattered most.

The problem with her pitch wasn’t that this seemed too good to be true. I am fairly confident that many people who get into Amway and work hard at it make a good amount of money. I am also pretty sure that given the right situation, this type of work would seem awfully attractive. The problem with her pitch was that I already consider myself a success. I don’t require that kind of salary to validate it. Furthermore, the purpose and passion I feel for everything I do has always provided me with enough money to feed my family and purchase all of my needs and many of my wants.

I believe in education and good ideas. I believe in creating a life for ones’ self. I do not believe in manufacturing it out of consumable goods. While you may be able to sell a lot of them, they will never last. That is the metaphor for why I felt so betrayed by serendipity. I create things based upon the reciprocal nature of shared ownership. She took that ownership of our communication and bent it toward her will. She tried to reengineer it until I became the perfect client, the next in a long line of “business owners” that she had converted. Well, that is not serendipity. That is manipulation. That is false advertising and bait and switch networking.

No thank you.

So while I still believe in serendipity, I will be on the look out for those who try to trade on it and are unwilling to give creativity back. I will still give out my card, but I will ask for their’s next time as well.

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Question 269 of 365: Are we looking hard enough?

I have stopped telling people that things can’t be done.

I used to say it all of the time, but I haven’t for quite some time.

I used to make up time limits and proclaim things impossible without fully investigating. I used to portray things as hard than they actually were so that I wouldn’t have to attempt them. I used to explain things in complex language so that others wouldn’t see just how easy it is for me to figure things out.

Tonight, when I was asked to find a live stream of Dexter a mere two hours after the premier, I didn’t act naive. I didn’t act as though it was unfeasible for me to find. I balked at the questionable legality, but without the ability to DVR or buy it via iTunes, the choices were less than stellar.

A man in Michigan was streaming his TV out into the wide world. I was just one of the 500 or so people that were sharing his couch.

It is time to stop lying about the things we can and are doing with our technology. It is time that we stop refusing to let content flow the ways in which it wants to. I am interested in paying people for their work, but this is what is possible. In fact, this is what is easy.

I don’t tell people that I can’t anymore. I often don’t stop to question if I should, either. There is enough reason to try. There is enough reason to believe that simply by pushing the right buttons or asking the right questions, we will find the ways in which everything becomes easy. And, none of us will have to say can’t again.

Question 268 of 365: Can we take everything with us?

Micro SD
Image by bigcityal via Flickr

We have preferences and we have workflows. We know where things are in our offices and on our devices. We don’t have to relearn every keystroke on a daily basis. We establish comfort zones all around us so that we can rise above the minutiae and pursue the big productive work at hand. We even lug around large laptops or set up elaborate work environments just so that we don’t have to change too much from day to day.

Even as I argue for a device independence and syncing every service to one another, I notice that I am leaving a lot of the customization that I treasure behind. I am starting to begrudge putting in my wifi credentials on each new device I decide to use. Even though I have access to all of my files in Google Docs and Dropbox, access still differs a bit depending on the browsers and versions I have to work with. I have decided that I hate upgrading software almost as much as I hate having to bring a certain laptop with me in order to access all of my individual preferences. It just seems so antiquated and uncivilized to feel like a foreigner even as I access the same gmail account on different computers.

There may be hope, however. Yesterday, I decided to give load up Ubuntu Linux on a micro-SD card. This tiny little card holds an entire operating system, all of the programs I will need to run on it, and every preference I could possibly have. Currently, I am running it on a Netbook that I was given for a test drive. But, I popped the card into a USB stick and loaded it up on my Mac, my wife’s Dell and any other machine (save my iPad, I suppose) that I could throw it’s way.

It is nothing short of a revelation.

I am looking at the same desktop on this machine that I look at on any machine that I turn to. The desktop is the same. The programs are the same. Even the saved credentials are the same. I am literally packing my entire computer into a square centimeter of silicon. How did I not recognize this as the logical extension of syncing everything together? How was it that I missed the idea of bringing my consistency of experience to everything I use?

The word that Ubuntu uses for a USB stick based install that can save preferences is persistence. I think that describes what I am doing pretty well. I am using a persistent system. It persists as a part of me, even as I add to it and change my workflows to meet the operating system that is so tight and compact that it can fit into a single Gigabyte. I can now take everything with me that I need to get down to business. Everything.

(For those who would like to know more about this setup. Here is what I have done:

  1. I made the Ubuntu instance out of the Universal USB Installer. (I used the Netbook Remix of Ubuntu because I knew it would work on pretty much any machine)
  2. I installed Google Chrome with the Browser sync (for any computer I use that isn’t running this Ubuntu instance).
  3. I’m using Google Documents to edit all documents.
  4. I installed Dropbox to sync all files to every computer (I do not sync directly to the USB stick, but rather to the hard drive of whatever computer I am running).

While this really isn’t a long list of things that I had to do, I think that each one adds a bit to being able to take everything with me.)

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Question 267 of 365: How much are we willing to share?

Image representing AOL as depicted in CrunchBase
Image via CrunchBase

My first email address that wasn’t tied to a major online provider like AOL was pacer@cyberdrive.net. It came from this local ISP in my home town. It was this cute all you could download on a 14.4 modem affair for about $25.00 a month. The reason that this ISP was surviving was that they were one of the first to offer the unlimited model, rather than the hourly rate for logging in. I thought that this was the best of all possibilities because I had been mowing the lawn for years just for the chance to log in a few more hours. This plan, however, came with one major drawback: the email address had to be shared. Everyone in the family had access. They might not have checked the address all that often, but they had access to it. Most importantly, my father had access to it.

Upon the occasion of my posting to a newsgroup with less than desirable users, I received an absolute torrent of email. Per our arrangement with Cyberdrive, my father received those emails too. After quite a long discussion about cyber safety (which didn’t really have a term at the time, so I’m pretty sure we just called it safety), he decided to shut down the account and I decided that sharing an e-mail address with my father was just about the worst idea ever.

I didn’t want him to know everything that I was up to, and I’m sure he didn’t really want to know either. We both realized that there was a level of trust and privacy that had to be built into our relationship. We had to figure out a way for the model of not sharing an account to work. I’m not sure we ever talked it through, but a few weeks after that incident (I had been grounded for a bit during that time), we both stopped checking that account and we moved on to our separate ones. It made sense to do so, but we knew that something had been lost. We used to be able to view the state of things from our family email account. I would get my updates from my newsletters and my father would get his. Sharing the email account made it easier to appreciate the things that we were both a part of. Now we didn’t have that.

I know other families that still do this. Everyone logs into one gmail account. It is something that prevents anyone going too far off the deep end of perversion or illegal activity. It focuses our attention on the family itself rather than the individual conversations. The privacy loss, though, is hard to swallow. When anyone makes a mistake or signs up for a ridiculous list-serve, we all pay the price.  We want to send out a united message from a single source, but we don’t want to be pigeonholed into a single identity or be unable to develop our own interests.

I wonder if there is a compromise that exists. I wonder if Facebook and other social networks might help us to maintain that level of inclusion without the headache of solely a family identity. They have shifted our expectation of what should be our own. They have let us connect to family members but not be swallowed by this association. Already, these services are stating the default sharing to be public rather than private. This allows me to group my family’s responses on walls and in twitter lists. I can see the communication and I can watch it grow. Somehow, this simple act of making more things public has allowed my family to share the things that they might not think to do, but keep hidden the things that are none of my business.

Social networks are just better at communicating what is yours, mine, and ours. Email just dumps everything into one pot and forces us to sort it out. This may be inciting in order to completely control what we are all getting into, but it spells disaster for the relationships we are trying to build. We need autonomy. We need trust and respect. In short, we may need Facebook.

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Question 266 of 365: When is hyperbole needed?

Honesty is sexy. Truth provides a potent attraction. Seeing the world
clearly and being able to communicate that clarity is stunning.

But sometimes being overwrought is just easier. Sometimes the
exagerated story is better to tell. And sometimes hyperbole is all
that is available.

This is where I place the most emphasis:

1. Letter writing.
2. Blog posts.
3. Emails.
4. Tweets.
5. Planning documents.

Most of modern writing is exaggerated, I suppose. And mostly, I’m okay
with that.

Posted via email from The Throughput

Question 265 of 365: How many pieces am I playing with?

Combined with images taken from Wikipedia ches...
Image via Wikipedia

Chess has a certain amount of pieces, as does every other game that I can think of. If you put too many pieces on the board it doesn’t look right and you can’t play. Having too many pawns makes moving around the board more difficult and having two queens on one side would be a most cruel advantage. Games are set up so that each person has an equal chance to win, so long as they have the skills. We don’t put more pieces on the board just because we want to. We don’t take them off just because it makes the space look prettier. We have to earn each piece that we take. The winning moves are precise and exacting. The right amount of pieces is required to pull off any kind of upset or comeback. These are just givens.

And yet, I can never seem to keep track of all of them. I sacrifice valuable pieces just so I can see the board better. I trade them because it makes sense at the time and I think it is moving me ahead, but later I regret it. I can’t do 15 possible moves in my head because I don’t know what the other person is going to do with their pieces. I can’t keep track of the relationships and the distance between the pieces. They all seem to jumble together into these fits of excitement that lead to their own destruction, without strategy of coherence. I am not orchestrating a win so much as I am hoping that my positioning and outward confidence is somehow hiding my complete lack of experience or research.

I am lining my pieces up for the game that will ultimately decide what my future looks like. They all look good right now, and I’m hoping it holds. I am reading the instructions for the hundredth time, but with each conversation I have about the way this game is supposed to be played, I notice that I need specific techniques and to think through every move before I make it. Others can see the board too, and I am looking to them for advice. It is my responsibility to set it up, but I feel like each move is being crowd sourced.

That is how I am going to keep track of all these pieces. That is how I am going to make sure that I am playing the right ones at the right time. I won’t bring my queen out too early, because she is one piece that I will never sacrifice. I have to send out my pawns as scouts to see just what is out there. I will castle at the right time, moving myself away from danger. I will strike and set up gambits that are too enticing not to take advantage of. And my faceless opponent will have little choice but to confront all of the pieces that I have set up. They will have to engage my contributions and they will have to give something up in order to get access to anything else I have to offer.

In short: I will win.

I will win because I have all of my pieces in place. I will win because of everyone giving me resources and knowledge and knowhow. And, I will win because there is no alternative for me. It can’t shirk away and I can’t come back later. The game is happening now, and the game clock has started.

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Question 263 of 365: Where can we live?

I have lived at 7 different addresses that I can remember and in only two cities. The total lack of variety is somewhat startling. I didn’t so much choose these locations as they were a part of what was next for me. The starter home that my parents bought, the great move out to the suburbs, college dorms and then houses, my starter home and my suburban relocation. The journey is unremarkable. I could mark it in a map or plot it on a graph and the change over time would be slow and steady. The line traveled would be the distance from Cleveland to Denver, the separation from my parent’s family and the joining of my own.

This common journey was nonetheless enjoyable. Because it was so ordinary and felt by so many, it ties me to everyone who makes these kinds of maps or lives these kinds of timelines. We choose to live where we are most comfortable. And it is the little things that make us stay.

At first it was baseball cards. I couldn’t collect enough of them. I would go to specialty shops and shows and purchase packs guaranteed to have the players and types I could hold up as legendary. I would look at the books of cards for hours or fondle an individual card as I contemplated the statistics on the back. This is what made me stay as a child more than most thing. Home was where my baseball cards were.

My computer came next. My father and grandfather had built it from scratch. A pentium 120 MHz. It was the ugliest gray box you can imagine and it took up most of my desk. But, I learned how to write on that box. I learned how to upload and download. I learned how to game. How to manage files and ideas. How to hide things and clear out history records. I learned how to communicate. My computer was the thing that kept me sane in Cleveland until the rest of my life caught up to what my head had known for years: it was time to leave.

My guitar floated me for the few transitional years. It helped me to pluck out what was really important. As I started to write songs for my future wife, I knew that objects could no longer be the touchstones and tokens of where I chose to live. At the time I was comfortable any time I knew the guitar was in arm’s reach. So long as I could run my fingers over those strings I was safe, but my own family changed that.

Now, the totems I keep to know that my reality is right side up are my wife and two children. Anywhere they live, I will live too. They are not objects that I can take with me. They are beings that have to make the choice to follow. We may move cities someday. Certainly San Francisco could be more than accommodating, but I will never leave them. They will always be what makes a place livable. They are what makes my path assured.

Question 262 of 365: How do we interrupt this program?

The emergency broadcast system has always been something of a mystery to me. The odd, modem-like noises coming from the tv and radio, the ominous voice trying to assure us that this is only a test, or even the color bars and dead air time that seem so out of place at our current pace of life.

Yet, programs are still interrupted and the process remains preserved. We may laugh or change the channel, but for that still moment we listen to the interruption and wonder at it’s significance.

I wonder other things too.

I wonder if I can stop other things just like that. I wonder if I can make the kinds of guttural noises that I am feeling in order to get others to look up from what they are doing and pay attention. I wonder if I can broadcast loud enough the need to pause and reassess what we have just seen and been through and decide if we care to continue.

To the conversations I have been having about my future: This is a test, only a test.

To the friends who seem to just be hanging on to me out of obligation: This is a test, only a test.

To the pressure I feel to provide for my family: This is a test, only a test.

To the technology I often crave: This is a test, only a test.

To the short term debt I know is coming to preserve my current lifestyle: This is a test, only a test.

To never having enough time to write music, go to independent movie theaters, or exercise: This is a test, only a test.

Let there be a pause, if only for one day, of all of these things. Then let’s see what is still worthwhile tomorrow.

Question 261 of 365: Have we repurposed our piers?

Piers were originally created for shipping cargo over the waterways. Enormous ships came in and were loaded with enormous containers. There was nothing elegant about this work, even if it was respectable and necessary. They were not for upscale restaurants or beer opener magnet stores.

Yet, now they are for selling trinkets and watching magic shows. They are for huge amounts of food consumption. They are for walking along and pretending that you aren’t a tourist.

How did this happen? How is it possible that people took a look at a dirty pier and saw a merry go round? And it isn’t just one person or one company that saw it. Hundreds of entrepreneurs and millions of people saw it too. They see it every day and they create an experience that we can’t help but want to be a part of.

It makes me wonder about other things that need to be radically repurposed. The buildings may be being used, but they aren’t being used by everyone. The experiences may be authentic but they aren’t attractions.

Here is where we should start looking for the next places that tourists should want to spend their hard earned dollars and the majority of their time:

1. Schools as living exhibits, children’s museums, and art galleries.
2. Business parks as outlet malls, single’s bars, and day long apprenticeship experiences.
3. Churches as movie theaters and enormous gathering spots for any club, event or group without limitation.

Those are the new purposes. Those are the ones that make sense to me now that I have seen these piers.