I have had a number of conversations recently that have resulted in someone saying that they were surprised that things were getting done. They were surprised at action. While I was somewhat baffled by the reaction, it made me think about what the root of this surprise might be. Getting …
It is the product that we are after: the book, the video, the iPhone, the worksheet, and the report. These products are the result of a huge amount of processing, working, collaborating, and creating. And yet, we are so focused on the product itself that we have almost no idea …
I do not claim to be an expert in outsourcing, nor do I claim to know all of the terrible (and good) things that have come from an acceptance of outsourcing as a reality. What I am claiming by my attempt to answer this question is that I think I …