The more that I provide support for people who need to use the Share box in Google Drive, the more that I realize it is flat out BROKEN. We need a better way to share documents, and the confusing set of options in Google Docs, is not the way to do it. The simplicity of “sharing via link” not withstanding, the dizzying array of ways to make that link editable, comment-able, or view-able seems like only someone who makes a living in Google Drive will understand how they work.
What do you think? How can we suggest that Google make this better?
Shady Patterns
The company wants you to share. You don’t want to. When a UX design choice drives the company agenda over the user’s agenda.
